
This troubleshooting guide contains useful information that will allow you to assess typical situations and problem solve on your own. Please refer to this guide before calling technical support.
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Typical End of Life Lamp Characteristics
All lamps operate based on average lamp life. Lamps can fail before the rated life or exceed the rated life. When burned vertically, Metal Halide (including Pulse Start) lamps will become bluish or pinkish in color due to a loss of sodium inside the arc tube and the lamp becomes difficult to start. High Pressure Sodium lamps cycle on and off repeatedly for about a five minute period. Eventually the lamp will fail and will not start at all. The ignitor will also fail if the lamp is not replaced.

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