Terms and Conditions

Terms of Service

Effective Date: April 1, 2025

Welcome to PROLIGHTING. By accessing or using our website, https://www.prolighting.com, you agree to comply with and be bound by these Terms of Service. If you do not agree with these Terms, please do not use our Site.

1. Use of Our Website

You must be at least 18 years old to use our Site or have parental permission.
You agree to provide accurate and current information when creating an account or making a purchase.
You may not use our products for illegal or unauthorized purposes.
We reserve the right to refuse service to anyone for any reason at any time.

2. Orders and Payments

All purchases made through our Site are subject to product availability.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud.
Prices are subject to change without notice.
Payment must be completed at the time of purchase. We accept Visa, MasterCard, Discover, American Express, PayPal, Apple Pay and Venmo.

3. Shipping and Delivery

Shipping times are estimated and not guaranteed.
We are not responsible for delays due to carriers or customs.
If a package is lost or damaged in transit, please contact us at support@prolighting.com.

4. Returns and Refunds

We accept returns within 30 days of delivery, provided the item is unused and in its original packaging.
All returns are subject to a restocking fee.
Refunds are issued to the original payment method.
Some items (e.g., personalized or clearance items) may not be eligible for returns.
Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Intellectual Property

All content on the Site, including logos, images, and text, is owned by Pro Lighting Group Inc. and protected by copyright laws.
You may not copy, distribute, or use our content without our permission.

6. User Conduct

You agree not to post or transmit harmful, misleading, or offensive content.
You may not interfere with the security of the Site or attempt to gain unauthorized access.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.
Our total liability under these Terms shall not exceed the amount paid by you for our products.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your use of our Site or violation of these Terms.

10. Changes to These Terms

We may update these Terms at any time. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@prolighting.com
Address: 53400 Grand River Ave New Hudson, MI 48165

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.