Warranty Claim

Warranty Claim Instructions

Has your product failed within its warranty period?

We’re happy to assist with the your warranty claim. Please keep in mind each manufacturer has a different process and turnaround time for warranties.

Please allow up to 5 business days for an initial reply to your claim.

After 30 days, the customer is responsible for the shipping cost of warranty replacement(s).

Volume Pricing Options

Receive competitive pricing for large or multi-location commercial projects.

Project Flexibility

We work with your timeline, budget, and changing needs every step of the way.

Dedicated Account Manager

Work directly with a lighting professional to answer questions and guide your project.

Reliable Lead Time Insights

Know what's in stock and when to expect delivery so you can plan with confidence.